11/28/17 Inspirational Leadership & Communication in a Project Delivery Driven Environment


Lee R. Lambert, PMP, CEO
2009 PMI Fellow
PMI's Prof Development Provider of the Year (2007)
PMI's Distinguished Contribution Award (1995) 


You can't afford to miss this learning opportunity. Decision Support Information is one of a Project Management Professional's most valuable products; communicating that information effectively is THE most vital responsibility. In a project delivery driven environment this task can be daunting. Faced with unrealistic budget/time constraints, organizational political uncertainty, ambiguity of expectations, human factors (paradigms) and relentless "don't confuse me with facts" stakeholders the Project Management Professional must rise above the "noise" and deliver. Attending this powerful workshop will show you how to easily utilize simple tools and techniques to communicate "truth" and influence outcomes, while inspiring team members (loaned and owned) to new heights of performance.

Course Outline:

Assessing the Environment—Projects, Politics, Paradigms and Customers

1. What’s Project Management “Got to do with it?”

    a. The Importance of Value Add Metrics 

    b. Dealing with Ambiguity of Objectives

    c. Linking the WORK with the People—Allowing for Skill Set Variation

    d. Knowing When to Say “Uncle”

2. Conducting a Stakeholder Analysis

    a. Developing a Stakeholder Hierarchy

    b. Creating a Stakeholder Communication Plan

3. Utilizing a Proven 4 Step Communication Model

    a. Identifying Predictable (Desired) Outcomes

    b. Quantifying “Effective” Communications

         i. Encoding, Transmission, Decoding the Message

    c. Facilitating Feedback—“The Breakfast of Champions”

    d. Conducting a Strength Deployment Inventory (SDI)

4. Converting Conflict to Creative Thinking and Innovation

    a. Capitalizing on the Killman Conflict Handling Approach

    b. Focus on the Real Triple Constraint—what’s in it for You, What’s in it for Me, and What’s in it for the Organization?” 

5. Surviving in a Powerless Matrix

    a. Understanding When/How to be a Leader and/or a Follower (SLM)

         i. Quantifying Your Leadership Style (Blanchard SLM)

         ii. Adapting Your Style to the NEED of the Followers

6. Focus on Product, NOT Process


Following completion of this program the student should be able to:

- Understand the Critical LINK between PM and Leadership/Followership

- Effectively Identify and Communicate with ALL Project Stakeholders

- Encode Communication “Messages” to Increase Level of Effectiveness

- Select the Appropriate Method of “Sending” Messages

- Secure Feedback from Receiver to assure Clarity and Comprehension

- Understand His/Her Leadership Style and Needs of the “Followers”

- Utilize Motivational Relationship Awareness to Maximize Performance

- Prepare a Positive Interaction Strategy with Individual Followers

- Recognize and Resolve Conflict in a non-Confrontational way

- Capitalize on the Productivity Impacts of Empowerment

- Create a “Lessons Learned” Leadership Log for Continuous Improvement

Cost:  $499 ($399 to PMINEO members after discount)


Registration fee includes breakfast, lunch and all supporting materials. 

Continental breakfast and registration starts at 8:00am. Workshop begins at 8:30am. A working lunch will be served and the program will end at 4:30. The country club has a dress code, including collared shirts for the men and no jeans. Please contact them directly if you have any questions about the facility. Instructions for obtaining Certificates of Completion through our automated system will be distributed at the end of the workshop. These automated certificates will contain all of the information you will need to register your PDUs through PMI.



Hawthorne Valley Golf Club
27840 Aurora Road
Solon, OH 44139









Lee R. Lambert, PMP, CEO
PMI Fellow (2009)
PMI Professional Development Provider of the Year (2007)
PMI Distinguished Contribution Award (1995) 

Lee Lambert takes the saying; "been there, done that, got the T-shirt" to new heights in project management training, by incorporating a pragmatic perspective and a unique use of personal analogies to help bring the subject matter to life. No other Project Management educator can contend with his uncanny technical knowledge, material content and refreshing delivery - not to mention his humorous, engaging, CommonSense™ style that has mesmerized more than 40,000 students in 21 countries. Lee has been an honored and distinguished member of the project management community since 1968 and was part of the original team that formulated and implemented the PMP Certification Program. He is recognized as one of the most effective project management educators in the world.


Event Properties

Event Date 11-28-2017 8:30 am
Event End Date 11-28-2017 4:30 pm
Capacity 100
Available place 100
Individual Price $399.00
Hawthorne Valley Country Club
27840 Aurora Road
Hawthorne Valley Country Club
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