Every Day Counts: Managing Risk, Scope, and Complexity in a Large-Scale Employer Transition
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Every Day Counts tells the story of a high‑stakes staffing transition project in which more than 1,600 caregivers across four operational departments were moved to a new employer under a firm contractual go‑live date of January 1.
With a large, cross‑functional IT and operational team, a compressed timeline spanning three major holidays, and executive visibility, the initiative demanded rapid alignment, disciplined execution, and unwavering clarity of scope. What follows is a look at how the team mobilized quickly, managed complexity across 13 workstreams, navigated emerging risks, and ultimately executed a clean cutover, an effort that demonstrates sound project management practices and highlights the critical importance of structure, communication, and adaptability when the stakes are high and the impact is felt by over a thousand colleagues.
PDU: 1.0 Power Skills
Location:
University Hospitals - Department of Operational Effectiveness
Management Services Center, 3605 Warrensville Center Road, Shaker Heights, Ohio 44122
Parking and entrance instructions:
Attendees should plan to park in the rear of the parking lot designated for staff towards Northfield. You can enter the parking lot from Northfield or Warrensville Center road. Do not park or attempt to enter near the front of the building off of Warrensville (no access or guard on duty). Visitors will enter the rear of the building, provide their name to security, who will check them off the list. There are Media center signs displayed directing them towards the Media Center. We would also have event signs displayed and someone to help direct visitors.
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